Computer Owner Education – Simple Computer Fixes

Computer Owner Education - Simple Computer Fixes

Troubleshooting Strategies
The following article is based on years of experience. It is provided as a free service to our customers and visitors. However, is not responsible for any damage as a result of following any of this advice.

A computer owner’s checklist for isolating computer problems-

Test, Review, Isolate, Review Again

Personal computers are designed in a modular and logical way. The most effective technique is to isolate the problem to a specific component by trial-and-error. Swap compatible components and see if the system still works. Try different peripherals on different machines and see if the same problem occurs. Make one change at a time. Test. Change again if necessary.

Bad Connections

More than 70% of all computer problems are related to cabling and connections. Make sure all cables are connected firmly. IDE and floppy ribbon cables and power cables are susceptible to becoming loose. Ensure microprocessor, memory modules, and adapters such as video card and sound card are seated correctly and didn't dislodge during movement or daily use.

Stay focused on the problem- but not too long

Solving computer glitches are often a learning opportunity. Trouble-shooting is part of the fun of owning a computer. To a point.

Of course the fun could ran out quickly once you are frustrated and have spent too much time on the same problem. If you feel frustrated, leave it for a while and come back later with some new ideas. Then call PC’s fixer for help. Rule of thumb: You shouldn't spend more than a couple hours on the same problem. What is your time worth?

Write down everything!

Take notes of what you have done and all the error messages. You may need to use them later. For instance, when you see an unusual blue screen with an error message, copy the entire message onto a piece of paper. In many situations, that message may point to the right direction in getting the problem solved quickly.

Opening the computer

It's OK to open a computer case and take a look inside. There is only 5V and 12V DC voltage supplied to the components outside the power supply. Those who have never seen the inside of a computer are often amazed by how simple it looks. Of course, still always power down and unplug the power cord first. Avoid opening the computer near surfaces that attract static electricity such as carpeting.

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